Derek the donkey

Our greatest priority is you: the customer. We require that our store, checkout, delivery and every area of our customers’ experience is of the highest standard possible. This means that:

The customer always comes first. We have a secure checkout. Our 24-hour Customer Experience Team is ready and waiting for any questions you have.

While we can’t guarantee a 100% issue free experience, we can 100% guarantee that we will always act swiftly to resolve any issues in the unlikely event in which they occur.

Any questions?

We are happy to help!

Contact us with:

Email: smoozleandbone@gmail.com

We look forward to hearing from you.

It is entirely the customer’s responsibility to ensure the suitability of our products for your pets. We recommend that you check daily for any signs of wear.

Smoozle & Bone cannot be liable for any misuse of our products by the customer and/or their dog.