Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of customer service to you at all times.
Estimated Delivery Times:
The United Kingdom 2 – 5 business days
The United States: 10 -20 business days
Europe: 10 – 20 business days
Canada/Australia/New Zealand 10 – 20 business days
Rest of the World: 10 -20 business days
All shipping times exclude clearance/customs delays.
You will receive your tracking number 4 days after you place your order.
Need to Cancel an Order?
You can cancel your order if it was placed within 24 Hours to receive a full refund minus a 20% cancellation fee, no questions asked. Anything over 24 Hours will require a 30% restocking fee that will be deducted from your refund. Once your order has shipped, we can no longer cancel your order.
Invalid Reasons: Buyer no longer wants the items – this is the most common example which we cannot honour if we want to continue offering great value at Smoozle and Bone. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Buyer found items cheaper somewhere else – Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.